Caretaking Supervisor

• About the role
• Are you an experienced supervisor looking for an opportunity to lead a dedicated caretaking team? We are seeking a Caretaking Supervisor to oversee the day-to-day delivery of our Caretaking Service, ensuring high standards, excellent customer service, and continuous service improvement.

As a Caretaking Supervisor, you will be responsible for managing a team of caretakers, ensuring that services are delivered efficiently, safely, and in line with our Landlord Estate Standards. You will play a key role in staff development, service planning, and operational coordination, while also maintaining strong communication with residents and stakeholders. Key Responsibilities:

• Supervise and support the caretaking team, ensuring performance targets are met.
• Conduct regular spot checks and oversee daily operations to maintain service standards.
• Manage staffing levels, including agency workers, to meet service demands.
• Ensure all health and safety regulations and council policies are followed.
• Respond to resident inquiries and assist in resolving complaints.
• Work closely with the Operations Manager to plan and allocate resources effectively.
• Contribute to service improvement initiatives and change programs.

What We’re Looking For:

• Strong leadership and people management skills.
• Experience in caretaking, facilities management, or a similar operational role.
• Excellent communication and problem-solving abilities.
• Ability to manage workloads effectively in a fast-paced environment.
• Knowledge of health and safety regulations.

This is a fantastic opportunity to lead a team, make a real impact on service delivery, and ensure our residents receive the highest standard of care and support. If you have the skills and experience to take on this rewarding role, we’d love to hear from you! Apply today and become a key part of our Caretaking team!

• About You
• About us
• We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.

Here’s a comprehensive overview of the fantastic benefits we provide: Work Life Balance

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
• Generous Holiday Entitlement – You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum 37 days after 10 years of service.

Health & Wellbeing

• Hillingdon Sport Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Cycle Purchase Scheme – Promote eco-friendly commuting with our cycle purchase scheme.
• Discount on Golf Fees – Enjoy up to 30% discounts on green fees at council owned golf courses.
• Financial Benefits – Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union.
• Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
• Eye Care – We contribute towards eye tests and lenses for Display Screen Equipment
• Mental Health Support – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues.
• Support and Counselling Services – Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.

Commute with Ease

• Travel Support – Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.

Equity, Diversity and Inclusion Statement At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly. The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success. Additional Information Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.