Front House Receptionist

About The Role Securitas are looking for a reliable and customer-focused Security Receptionist to join our team This role requires a good communicator with an eye for detail and a welcoming demeanour. If you are approachable, flexible and thrive in a dynamic environment where safety and customer service are top priorities, we want to hear from you! Location: Edinburgh EH5 2XS (15 miles)Job Type: Full-time 43 hours per week, Monday to FridaySalary: 13.09 hourly rateAccess to vehicle/good transport links (15 miles)open to UK nationals onlyKey Responsibilities: **Front of House Security Officer – Customer Service FocusedWe are looking for a professional and customer-focused individual to join our team in a Front of House (FOH) Security role. If you have strong customer service and reception experience, this could be the perfect opportunity for you!**Key Responsibilities: ✔️ FOH duties – reception, signing in visitors, managing bookings✔️ Delivering excellent customer service in a professional environment✔️ Ensuring a welcoming and secure atmosphere for all visitors and staffRequirements: ✅ Previous FOH/reception or customer service experience✅ Professional Attitude With Strong Communication Skills ✅ Ability to work in a fast-paced environment and handle various tasks efficientlyIf you have a passion for customer service and a strong professional presence, apply today! Job Opportunity

• Switchboard Operation: Handle a busy switchboard by answering and transferring calls to the appropriate departments promptly.
• Building Security: Perform closing and locking procedures for the building, ensuring all security measures are followed, including setting and unsetting the intruder alarm.
• Access Control: Check and verify passes for staff and visitors, managing access and egress to ensure a secure environment while maintaining a smooth flow of people.
• Visitor and Staff Assistance: Greet and assist visitors and employees in a professional, friendly manner, addressing their inquiries and providing a welcoming first impression.
• Reception Tasks: Answer phone calls, handle enquiries, and coordinate deliveries and appointments in a timely and efficient manner.
• Reception Area Maintenance: Keep the reception area organised and ensure it reflects a positive image of the company, while staying alert for any security concerns.

Here's What We Can Offer You:

• Wellness advice and support, including financial, emotional and physical.
• Dental and Physical health plans
• Company pension and advice and planning
• Life assurance scheme
• Discounted gym memberships
• Discounts on high street brands, online shopping, holidays and days out, Arriva bus travel and eligibility for Costco membership
• Mortgage Advise, Payroll ISA's
• Support with further education

Requirements: Essential Skills

• SIA Licence: Desirable but not essential
• Transport: Access to a vehicle or good transport links to ensure punctuality.
• Right to Work (RTW): Must have the legal right to work in the UK and a checkable 5-year history.
• Customer-Focused: Strong communication skills with a customer-oriented approach.
• Attention to Detail: Ability to remain vigilant and meticulous in following security protocols and managing daily tasks.
• Friendly & Welcoming Demeanour: Professional appearance and the ability to make a positive first impression.

Availability: Must be available to work Monday to Friday POST002555