Customer Service Representative

This is an exciting opportunity to join a growing private healthcare company focused on sleep and respiratory health. The company has a small, friendly team that works together to make a difference in people's lives. It has outstanding reviews on Trustpilot because it excels in providing the very best care and advice.

The company seeks a Customer Services Representative to join their friendly team.

This is a full-time role, Monday to Friday. This is intended to be a hybrid working role, with typically two office days and three remote working days per week.

Responsibilities:

• Providing outstanding customer service through phone and email.
• Taking telephone orders and payments.
• Processing returns and refunds.
• Supporting the sleep test team with their processes.
• Some general data entry / admin tasks as needed.

Essential skills:

• Excellent written and verbal communication skills.
• Ability to problem solve and take ownership.
• Self-motivated team player.
• Attention to detail.
• Can-do, positive attitude.
• Minimum two years of customer service experience (office or retail).

Company benefits include a SimplyHealth cash plan, exclusive discounts with numerous retailers and services, and a company pension.

Ongoing training will be provided to maintain your career development and progression.

Full training and a company laptop, headset, and other required equipment will be provided.

Their newly refurbished and air-conditioned office in Woking is a 15-minute walk from the train station and town centre. Free car parking is provided.

If you are a suitable candidate and would like to be considered for this opportunity, please do not hesitate to apply.