Senior IT Engineer

About LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centres and theatres. Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! About P&J Live Since opening in 2019 September 2019, the £333 million complex has established P&J Live as the largest event complex in the North of Scotland, boasting world-class conference and exhibition facilities for organisers and delegates across the globe, all sustainably powered by local, renewable energy sources. P&J Live is operated by ASM Global, the world’s leading venue management and services company, connecting people through the power of live experiences. About The Role Our Senior IT Engineer at P&J Live will be responsible for overseeing the daily operations of the IT department, ensuring the smooth and efficient functioning of all IT systems and infrastructure. This role requires a strong background in Cisco technologies, including wireless, switches, telephony, and firewalls. The IT Manager will work closely with various departments to support events and day-to-day operations, ensuring that all IT needs are met promptly and effectively. Please Note: The role requires flexibility, including some evening and weekend work. The successful candidate will be based at P&J Live in Aberdeen but may need to travel to other venues as required. What We Can Offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at ASM, but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy. A healthy contribution of % Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; ASM will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join ASM you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute—join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities

• Manage and maintain Cisco wireless, switches, telephony, and firewalls.
• Oversee network configuration changes as required for events within the venue.
• Participate in the design and implementation of new IT solutions and improve the resilience of the current environment.
• Schedule and manage upgrades in collaboration with other departments to find suitable outage windows.
• Monitor and troubleshoot network (LAN/WAN) performance issues.
• Document issue tickets and long-term changes.
• Ensure compliance with company policies and procedures.
• Provide hands-on support for IT-related issues during events and daily operations.
• Collaborate with the European corporate IT team to ensure alignment with the overall IT strategy.

We Are Looking For Someone With

• Proven experience with Cisco technologies, including wireless, switches, telephony, and firewalls.
• Strong understanding of network configuration and maintenance.
• Excellent problem-solving and troubleshooting skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Strong communication and interpersonal skills.
• Experience in an event support environment is a plus.
• Relevant certifications (e.g., CCNA, CCNP) are highly desirable.

Recruitment Process Outlined

• 1st Stage- Interview with IT Team
• 2nd Stage- Interview with IT and Venue Team

Inclusive Workplace At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.