Ward Administrator

We are seeking a highly motivated and organized individual to join our Mother and Baby Unit at Bethlem Royal Hospital as a permanent Administrator. The successful candidate will work closely with the Senior Administrator and other team members, providing top-tier administrative support. This is an exciting opportunity to contribute to a busy, supportive, and dynamic multidisciplinary inpatient perinatal service serving South London and Maudsley. The role will involve liaising with both internal departments and external agencies to ensure the seamless delivery of high-quality inpatient care. Strong interpersonal and communication skills are essential, as the post holder will be required to communicate effectively and sensitively with a diverse range of individuals, including patients, colleagues, subcontractors, and external partners. Key Responsibilities

• Email Monitoring & Query Resolution: Monitor the ward's incoming email inbox, responding to queries promptly and professionally, directing emails to relevant parties when necessary.
• Data Protection Requests: Handle data protection requests in accordance with relevant regulations, ensuring confidentiality and compliance with legal requirements

Administrative Support: Provide comprehensive administrative support to patients, visitors, and staff, ensuring smooth and efficient operations across the ward.

• Referral Processing Support: Assist the Senior Administrator with the processing of patient referrals, ensuring accurate and timely completion when required.
• Data Entry & Scanning: Take responsibility for the accurate scanning and data entry of patient information into the ePJS system, ensuring all records are maintained in accordance with organizational standards.
• Meeting Scheduling: Coordinate and schedule meetings through various platforms, including Microsoft Teams, Zoom, and Microsoft Outlook, ensuring all necessary parties are informed and prepared.

South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training. By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field. SLaM delivered more than 14,000 training experiences in 2014; providing an extensive range of learning opportunities for staff at all levels. In addition, our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research. For further details / informal visits contact: Name: Nikhita Miller Job title: Senior Administrator Email address: nikhita.miller@slam.nhs.uk Telephone number: 02032284265 June Judd Ward Manager 0203 2284747