CAMHS Secretary/Administrator INTERNAL

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board support flexible working. Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum. This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment processJob Overview PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY CAMHS - ANEURIN BEVAN UNIVERSITY HEALTH BOARD An exciting opportunity has arisen for a CAMHS Secretary/Administrator to provide administrative support various multi-disciplinary teams within the Child and Adolescent Mental Health Service. Duties will include providing secretarial/administrative support to the various multidisciplinary teams of the service, Primarily the CYP ARFID Team, P-CAMHS and CORE CAMHS teams. You will be required to support the teams admin using the WCCIS system, and working closely with CAMHS Service Improvement Manager and SMT Admin Coordinator to support the service where required and overall supporting the referral to treatment (RTT) function within CAMHS. The successful candidate must be flexible to the needs of the service and able to manage a varied work schedule, being able to work into the different teams as and when required. For further information about the post please contact Ruth Edwards, Service Improvement Manager on 01633 436821 The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply. Main duties of the job To provide administrative support to the various multi-disciplinary teams within the Child and Adolescent Mental Health Services and working closely with the Service Improvement Manager and SMT Admin Coordinator. This role involves communicating with families and children who are patients of the Child & Adolescent Mental Health Service. Post holders must have the interpersonal skills and resources to respond appropriately to enquiries where the caller/service user may be angry, distressed, or confused. Post holders also need to know how to respond to suspected or actual disclosures where Child Protection is a concern. Working for our organisation Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future Qualifications Essential criteria

• Experience and Knowledge of administrative procedures and systems. Experience and training to Vocational Level 3 or equivalent demonstrable experience

Desirable criteria

• Secretarial Qualification, including mental health terminology

Experience Essential criteria

• Relevant proven secretarial/Admin Experience in public services Experience in dealing with the general public Audio typing experience

Desirable criteria

• Secretarial experience within mental health/health setting Supervision of administrative/reception or health records team of staff

Knowledge and Skills Essential criteria

• Good knowledge of IT & Microsoft Office packages Good written & verbal Communication skills Strong numeracy skills Excellent organisational abilities

Desirable criteria

• Medical system experience i.e CWS, Myrthin, epex, WCCIS, or good understanding of databases including Health Roster Knowledge and understanding of health records functions Ability to speak Welsh

Personal Qualities Essential criteria

• Good interpersonal skills Composed, diplomatic and helpful approach. Professional attitude Mature and flexible approach to meet the needs of the service

Desirable criteria

• A flexible, collaborative attitude towards duties and responsibilities to meet the needs of the service.

Other Essential criteria

• Approachable and professional in dealing with people

Desirable criteria

• Hold an interest in mental health and/or clinical practice